Terms & Conditions
TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree with these terms and conditions, please do not use this site.
About House Of Natalia
House Of Natalia Pty Ltd - ACN: 602 686 313 / ABN: 84 602 686 313
This website is operated by House Of Natalia Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to House Of Natalia. House Of Natalia Pty Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
The laws of Australia govern the use of the website and the supply of product.
House Of Natalia is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
About the supplier
House Of Natalia Pty Ltd owns the website (www.houseofnatalia.com.au) and is the supplier of products via the website.
Use of this website is acceptance of these terms and conditions. If you do not agree to these terms and conditions, do not use this website. These terms and conditions govern visitors' access to and use of the website, and the supply of products ordered via the website. House Of Natalia may modify or repeal these terms and conditions without prior notice. In case of a modification or repeal, the pre-existing terms and conditions continue to apply to any products ordered via the website before the change takes effect.
Material displayed on the website belongs to House Of Natalia Pty Ltd. Brands and logos displayed on the website may be the subject of registered trademarks of its product suppliers and protected by law. A visitor to the website may access, display, download and print portions of the website for their own private non-commercial use and to order products via the website, subject to any additional restrictions displayed on the website. Any other use of material on the website is prohibited.
All content included on this site, including but not limited to text, graphics, logos, button icons, images and software is the property of House Of Natalia Pty Ltd or its content suppliers. This excludes property in which the rights of third parties are expressly identified on this site. Permission is granted to display and, subject to any expressly established restrictions or limitations relating to specific material, download or print portions of the material from the site solely for your own non-commercial use, or to place an order with House Of Natalia. Any improper use, including but not limited to the reproduction, modification, distribution, transmission, re-publication or display of the content on this site is strictly prohibited.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least 14 years of age. By placing an order, the buyer confirms that they are at least 14 years of age.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
House Of Natalia reserves the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information or PayPal account information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Accuracy, Completeness and Timeliness of Information
House Of Natalia is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. House Of Natalia reserves the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Modification to the Service and Prices
Prices stated are in Australian dollars (AUD$). Prices include GST, unless otherwise stated. All delivery, packaging and order processing charges are extra, and not included in stated prices.
Prices for our products are subject to change without notice.
House Of Natalia reserves the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
House Of Natalia shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Special Offers and Vouchers
At any time, House Of Natalia may terminate any special offer without advance notice.
Each promotional voucher may only be redeemed once per household. Vouchers may only be redeemed on products selected by House Of Natalia. Vouchers may not be used in conjunction with any other vouchers. There is a strict limit of one voucher per order.
If House Of Natalia issues a buyer a gift voucher to redeem against the future purchase of an item, the terms and conditions on that gift voucher apply and bind the holder of the gift voucher.
Gift vouchers are non-transferable and may not be redeemed for cash.
Gift vouchers are valid for 6 months from the date of issue via email.
A buyer must pay for an order via Shopify Payments when ordering. If Shopify Payments does not authorise the transaction, or later revokes authorisation for the transaction, House Of Natalia may cancel the order.
Products and Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
House Of Natalia reserves the right, but are not obligated, to limit the sales of our products or Services to any person or geographic region. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
House Of Natalia is excused from performing its supply obligations where and so long as prevented from doing so by reason of events beyond its reasonable control. House Of Natalia will endeavour to notify the buyer of the delay and its expected duration. If so prevented for longer than a reasonable time, House Of Natalia may elect to cancel the order without liability to the buyer.
House Of Natalia warrants that product supplied is of merchantable quality when delivered. House Of Natalia does not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. House Of Natalia's liability is limited to, at its option, to the replacement or re-supply of the products or a refund of the cost of the products.
Product Availability and Order Delivery
All product is offered for sale on the basis that House Of Natalia's supplier of product has that product in stock at the current time of your order.
House Of Natalia uses the services of Australia Post to deliver orders. For Australian capital city metropolitan areas please allow within 7-10 working days for your order to be delivered. For delivery addresses in Australian regional centres and outside metropolitan capital cities, allow at least 14 working days. In outlying areas, delivery may take longer. House Of Natalia does not guarantee any specific delivery date.
Orders are usually delivered Monday to Friday 9:00am to 5:00pm and to either a commercial or residential premises. If the premises are unattended, the order may be left according to delivery instructions.
Risk of damage, loss or deterioration to the product passes to the buyer on delivery.
The product remains the property of House Of Natalia until paid for by the buyer.
A buyer of product via the website who does not like a particular item supplied (within 14 days of your order being dispatched) may contact House Of Natalia to obtain a gift voucher/store credit of the price paid for that item. The buyer is responsible for returning the item to House Of Natalia, who will then issue a gift voucher to the buyer. If House Of Natalia reasonably believe that a buyer has breached these terms and conditions, or has abused the Customer Promise, House Of Natalia may suspend or cancel the Customer Promise in relation to that buyer, cancel a particular order made by the buyer, or close that buyer's account. A buyer may for any reason cancel their order at any time up to the time at which House Of Natalia dispatches the order from their warehouse. Please choose carefully before placing your order.
Returns and Refunds
Where product is to be returned, House Of Natalia will provide a return mail address for the buyer to return the items to. All costs of the return is to be paid by the buyer. The buyer is liable to keep the items in safe and proper manner and take reasonable care of item. Items must also be returned in the original box and packed to avoid breakage in transit back to House Of Natalia.
Any price refunds will be effected within 30 days after House Of Natalia was notified of the reason, conditional upon any returned item being returned in original saleable condition.
Please see our Returns and Refunds Policy for further information.
Accuracy of Billing and Account Information
House Of Natalia reserves the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For further information please review our Returns Policy.
House Of Natalia may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
House Of Natalia is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
User Comments, Feedback and other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that House Of Natalia may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
House Of Natalia may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
House Of Natalia undertakes no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Disclaimer of Warranties and Limitation of Liability
House Of Natalia does not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall House Of Natalia Pty Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless House Of Natalia and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
A visitor to the website allocated a password is responsible to prevent the password being disclosed to any third party.
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Changes to Terms Of Service
You can review the most current version of the Terms of Service at any time on this website.
House Of Natalia reserves the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at email@example.com.